Customer service FAQ FAQ

Most asked questions

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Products

What is the difference between UVA and UVB?

The rays of the sun that are damaging to both skin and eyes are the invisible UVA and UVB, both with wavelengths ≤ 400nm.

UVB causes initial damage to the skin’s outer layer or epidermis, resulting in sunburn. However, UVA rays penetrate deeper into the dermal layers of the skin and can destroy skin fibres, damaging the skin’s elasticity which can cause long-term effects such as premature ageing, wrinkles and hyper-pigmentation.

Oriflame Cosmetics has a comprehensive sun care range, formulated using a broad spectrum of UVA and UVB protection. Our products comply with the latest EU recommendations regarding SPF and UV protection and consumer labeling requirements.

Oriflame Cosmetics sunglasses are been tested to ensure 100% UV protection in accordance to EN 1836 : 1997 (280nm – 780nm) and have full CE approval.
About Oriflame

Oriflame and charity work

We have a large involvement in a number of charities dedicated to help young women and children around the world.

Oriflame’s founders started the Af Jochnick foundation in 2004 and are co-founders of The World Childhood Foundation. Through these organisations we are able to support several international as well as local help organisations.

Read more on our corporate web site
How to order

How can I order Oriflame products?

Our products are sold exclusively through a global network of independent Consultants. You can order products in two/three [CHOOSE WHAT IS APPLICABLE IN YOUR MARKET] different ways:

Become a Consultant
Whether you only want to order products for yourself and your family or start selling our products to others, you can register to become a Consultant and get a discount on the catalogue prices.

Become a Customer
You can place your order through one of our many Consultants.
They will be able to give you advice, show product samples and answer your questions about our products and how to use them.

Order directly (USE THIS IF APPLICABLE IN YOUR MARKET)
You can place three orders directly with Oriflame and try our products before you decide if you want to become a Consultant.
Business opportunity

What are the requirements to become an Oriflame Consultant?

Everyone is welcome to join Oriflame as a Consultant. People from all backgrounds have been successful with us. We provide a rare opportunity to start your own business, where the only investment needed is your commitment and passion.
My pages

I have forgotten my password. How can I login?

Click on the link "Forgot my password" and add your Consultant number. Your login data will be sent to your mail address.